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You need launch Activity monitor. How to find Activity Monitor on Mac: You can do it via the Spotlight Search or just open Launchpad and type it in. How to open Activity Monitor in Finder: When it opens, you'll probably see hundreds of processes in each tab, but the ones you need now are CPU and Memory tabs.


The heaviest ones will show up on the top. However, sometimes your problem does lie within a specific process, you can force quit it Apple doesn't call it "to kill a process on Mac", they make it sound fancy. First, the file you were working with at the time of the freeze may be the issue. To help determine if this is true, try opening a different file with that app and work with it for a while.

How to Unfreeze a Mac

If it behaves normally, quit and then go back to the file you were working with at the time of the crash. If the errant behavior persists, you may have found your problem. Salvage what you can into a new file. Make sure that your software and OS X are up-to-date.

This is easy to do with software purchased from the Mac App Store. The same goes for OS X. Option four, Shut Down , is selected by default. Alternatively, you can press and hold the Power button for 1. Press Command? Once your Mac has restarted, you might find that the hard restart has corrupted the file you were working on. Salvage what you can from it and create a new file.

It removes all the useless files that take up space on your hard drive: That way, you can free up additional disk space for the OS X without deleting any of your own files. Finally, if system cleanup also fails to fix the problem, you can try to run a clean install of your Mac OS. Just follow the instructions: How to clean install macOS Sierra Remember, with day-to-day maintenance, your Mac can offer years of reliable work. On the rare occasion of a frozen program or even frozen OS X, these tips will help get you working and productive again.

“Spinning Ball of Death”

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CleanMyMac X. Normally, this lasts a few brief moments or maybe several seconds; then, the ball goes away, and the normal cursor pointer reappears when the task is finished. However, when the Mac hits a serious snag, the spinning ball will appear and stay there.

The Mac is partially frozen. In this situation, even the spinning ball stops. Your Mac is completely frozen. Sometimes, the Mac has many demanding tasks piled up and simply needs time to work through them.

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If the keyboard and mouse are unresponsive, walk away from the computer for a few minutes and take care of other business. When you come back, the problem might have sorted itself out, and you can go back to using your Mac. If this is the case, your Mac might be very low on free hard drive space or RAM memory.

5 Simple Solutions For When Your MacBook Pro Keeps Freezing

Talk to your tech support person about memory upgrade options for your Mac. Depending on the app and what you were doing with it, performing a Force Quit on your MacBook might result in the loss of some of your work. For example, if you were editing a proposal in Mac Pages and performed a Force Quit on that program, you might lose some of the changes you made, but probably not the document itself. In rare instances, your Mac might be completely frozen.

What to Do when Your Mac Freezes

If your Mac has been in this state for several minutes, your best bet is to turn off the power to your Mac. Before turning it back on, unplug any external devices, such as cameras or scanners, that might have caused the hang-up. Your Mac will automatically restore the apps and documents that were open at the time it was shut down.

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  2. Take a Break.
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  7. 2. Free Up Hard Drive Space.